The most powerful sales & marketing platform in customer engagement and retention

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Engage your customer through every part of your business with KADDRA.

Drive your commerce with amazing content. The Mobile Content Management tool will allow you to seamlessly manage content in real time.

- Content Management
- Content Personalization
- Content Delivery Network

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Optimise your digital sales channel and increase your conversion and ROI with
In-App Commerce.

- M-commerce with multi-currency payment capability
- Delivery scheduling & basket management - Discount Code management

Enhance your services with a flexible Multi-purpose Booking system that gives your customers instant confirmation.

- Schedule management
- Back end/SMS/Email instant confirmation
- Real-time updates

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"Their mobile first approach to development aligned with our priorities in terms of
digital commerce, and the sleek consumer interface required minimal adjustments to suit our brand guidelines," says Mario Aron, CEO Sarment.

Learn how Sarment is steadily building a loyal base of B2C customers

Customise your native iOS and Android app - or Consumer Facing Interface - according to your brand, product and business requirements.

- Android App in Google Playstore
- iOS App in App Playstore
- Custom Themes and Fonts

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Give your customers the human touch through B2C Live Chat.

- Push notification capabilities including automated welcome messages
- Live Chat marketing campaign management
- Message deeplink capabilities

Leverage on the platform's Marketing Campaigns functionality to use rich behavioural data and target your customers with the right message at the right time.

- Omni-channel campaign delivery
- Geo-targeting
- Advanced segmentation

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"Because of the platform's diverse tools, we had great insights on how the customers were interacting with the app. Users came to purchase and ended up reading about other subjects. Or they booked a restaurant and ended up purchasing grooming products,"
says KEYYES General Manager.

Learn how KEYYES achieved 221% growth in 3 months using KADDRA

KADDRA's Customer Management module is a B2C CRM solution that allows you to manage and track every customer interaction.

- Manage tiers
- Custom fields
- View customer activity history and preferences

Using machine learning, the unique Live Chat Sentiment Analysis module detects customer satisfaction, allowing you to effectively prioritise assistance.

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With the platform's Analytics Tool, you can form insights on your customer's behaviour and preferences for effective customer interaction and increased conversion rates.

- Real-time dashboards
- KPI's
- Rich behavioural data