Your customers are using Apps

We have a solution for you that will drive your business

KADDRA for SME's

In recent years the rise of large online retail MNCs has choked the smaller local retailers. Pushing them onboard these ubiquitous giant platforms and giving away a large part of their profits. But it doesn’t have to be like that, local businesses have more than a chance to grow and succeed as long as they understand that their own digital migration is an absolute must.

At KADDRA, we understand how daunting this task can be. Where do I start? How do I find the skills to build a digital space for my business? How expensive will it be? These are a few of the classic questions and challenges that are holding businesses back.

With our background of building high growth traditional distribution businesses in the Asia region, we asked ourselves the same question.

A traditional luxury distribution business utilises KADDRA CXM

We took it upon ourselves to spend the time and resources to build a real digital mobile business solution. Then quickly realised many others were facing the same issues, and decided to white label the platform so every SME could benefit from what we learnt and built.

KADDRA platform has the ability to transform any business into the world of App Commerce. You will be ahead of the curve because you understand that being mobile is what customers want today. You will increase your customers’ satisfaction, scale your sales and ultimately improve profits.

KADDRA solution offers the 4 main functionalities any business needs to operate.

READ
Content Management , so customers are always aware of new products and services.

BUY Commerce Platform , so business can sell your product portfolio 24/7, manage payments and delivery schedule

BOOK Booking System, so teams can manage RSVPs for your events, experiences or services for your customers.

COMMUNICATE Live Chat Communication, so business and customers are always connected and build more personal interactions for both the marketing and the success team.

All in one platform connected to a professional mobile App so customers can easily access the business offerings from their phone. KADDRA platform can be operated with just one person (no tech background needed) and does not require any integration. This every SME solutions to going digital.

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KADDRA for Members Clubs

You may run a members club, a car club, even a wine club or something similar. You have a loyal following, and are looking for a “digital place” to engage your members. You want to increase the club’s dynamics around your activities and improve your customer loyalty and retention.

We have the right digital solution for you!

With KADDRA, you can now manage your entire clubs activities, services, facilities and products in one single platform. You will have your very own branded mobile App which will be available on the Apple App Store and Google Play Store.

Your members can:

Book your events and shows. It is often difficult to reach all of your members. They may not receive the emails you send or forget to confirm their RSVPs. With the In-App booking system, you increase your conversion rate by more than 30%, and ensure all your selected members are aware of what is going on.

Read your content at their convenience. With their busy lives, members have limited time and often read your content when they are in transit or waiting in a queue somewhere. Your customers will not appreciate or keep all the expensive collateral you produce, and let’s be honest, it’s terrible for the environment!

Buy your merchandise or products you promote within the club. You can simply manage a store in your own ecosystem and even if your members are not physically coming to the club they can still be interacting with your product collection. The average member will buy 34% more items and spend 37% more per transaction in an App.

Communicate with the club through live chat, this is a much less frustrating way for a member to get the answers they want and quickly. You will have the ability to use live chat to push marketing campaigns with a read score of over 60%!

So if the above all sounds like familiar business challenges then all you need is the KADDRA MembersMX solution.

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KADDRA for your Wine & Spirits Distribution

When you are dealing with a distribution business, the most important part of your day is usually spent on creating sales opportunities. The Wine & Spirits industry has four main channels, On Trade, Off-trade, Wholesale & Corporate and Private Clients. You know that your next move to scale your business sales has to come from the digital channel.

As scary or as hard as it may look, creating a digital ecosystem where you can sell your wines and spirits, through a beautifully curated App that your current and future clients can simply download from the Apple App Store or Google Play Store. Is in fact very easy and not expensive when you use KADDRA.

So if you are keen or already tried but have not yet been fully successful with your online commerce, we can give the answers to all the challenges you think you could face, because we have been there with our very own wine business.

Your customers can:

Buy
your wines, spirits, accessories and more. You can simply manage a digital store in your own ecosystem and even if your customers are away they can still generate revenue for you. The average member will buy 34% more SKUs and spend 37% more per transaction.

Read your content whenever they decide to. With their busy lives, customers have limited time and often read content when they in a transit or waiting in a queue somewhere. Your customers will not appreciate or keep all the expensive collateral you produce, and let’s be honest, it’s terrible for the environment !

Book your events and tastings. It is often difficult to reach your customers. They may not receive the emails you send or forget to confirm their RSVPs. With the In-App booking system, you increase your conversion rate by more than 30%, and ensure all your selected customers are aware of what is going on.

Communicate your customer can connect with the sales team through live chat. You will also have the ability to use live chat to push marketing campaigns with a read score of over 60%. That will be a huge increase in engagement versus the now outdated but common email channel, consumers have moved on, you must too!

So if you have an untapped customer database, if you are struggling to fill up your events and if you wish all your customers to have constant access to your portfolio, then all you need is the KADDRA VinoMX solution.

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Hear from our Chief Marketing Officer, Michael Hardman, how KADDRA connects your digital marketing efforts in a meaningful and impactful way.


Keen to find out more? Talk to us. We're here to help.

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